BTI Names Finnegan to Its 2023 Client Service A-Team List
April 11, 2023
BTI Consulting Group
In its 2023 Survey of Law Firm Client Service Performance, BTI Consulting Group recognized Finnegan on its A-Team list. The firm was recognized as a Standout firm in the following categories:
- Offering Customized Solutions
- Commitment to Help
- Client Focus
- Provides Value for the Dollar
- Legal Skills
- Keeps Clients Informed
- Deals with Unexpected Changes
- Unprompted Communication
The firm was also listed for Most Improved Client Service and named a BTI Midsize Client Service Master for meeting and exceeding the highest client expectations.
The BTI Client Service A-Team list draws on data collected in BTI’s ongoing annual survey of general counsel. The survey includes more than 350 in-depth interviews with the highest-ranking legal decision makers representing more than 15 industry segments.